Terms of service
INTRODUCTION
This purchase is regulated by the Standard Sales Conditions for Consumer Purchases of Goods over the Internet, given below. Consumer purchases via the Internet are regulated primarily by the Contracts Act, the Consumer Purchases Act, the Marketing Control Act, the Cancellation Act and the E-Commerce Act, and these laws provide consumers with man- datory rights.
1. CONTRACT
2. PRICE
The stated price for the good and services is the total price to be paid by the Purchaser. This price includes all taxes and additional costs inside UNITED STATES. The Purchaser shall not be charged for any further costs of which the Seller has not informed the Purchaser before the purchase.
If you order outside of UNITED STATES, we are not responsible for extra taxes or duties that may apply. Please contact your authorities for more information.
3. CONCLUSION OF CONTRACT
The contract is binding for both parties as soon as the Purchaser has sent the order to the Seller. However, a party is not bound by the contract if there are orthographical or typological errors in the offer from the Seller in the ordering solution of the online shop or in the Purchaser’s order, and the other party realised or should have realised that such an error was present.
4. PAYMENT
The Seller may charge the Purchaser for the good from the time it is sent from the Seller to the Purchaser. If the Purchaser uses a credit or debit card to make the payment, the Seller may hold the funds on the card when the order is placed. The card will be charged on the same day the good is sent. If the Seller offers post-delivery invoicing, the invoice shall be issued when the good is dispatched. The due date shall be written on the invoice and must be a minimum of 14 days from when the Purchaser receives the delivery. Purchasers under the age of 18 may not pay via post-delivery invoicing.
5. DELIVERY
Delivery has occurred once the Purchaser or his/ her representative has taken possession of the item. If the delivery time is not stated in the ordering solution, the Seller shall deliver the good to the Purchaser within a reasonable time frame and no later than 30 days after the order is placed by the customer. The good shall be delivered to the Purchaser unless other, special arrangements are made between the parties.
6. PRODUCT RISK
Product risk is assumed by the Purchaser as soon as the item is taken over by the Purchaser or his/ her representative in accordance with Section 5
7. RIGHT TO CANCEL
Unless the contract is exempt from the right to cancel, the Purchaser may cancel the order in accordance with the Cancellation Act. The Purchaser must inform the Seller that he/she will exercise this right within 14 days after the start of the cancellation period. This time limit includes all calendar days. If the period ends on a Saturday, Sunday or public holiday, the period will be extended until the next business day. The deadline to exercise one’s right to cancel will be seen as met if notice is sent before the end of the cancellation period. The Purchaser has the burden of proof for demonstrating that the right has been asserted, and notice must therefore be submitted in writing (via the cancellation form, email or letter). The cancellation period begins as follows: In the purchase of individual goods, the cancellation period will begin on the day after the good is/goods are received. If a subscription is being sold, or the contract contains the regular delivery of identical goods, the period begins on the day after the first shipment is received. If the purchase consists of several deliveries, the period will begin on the day after the final delivery is received. The cancellation period will be extended to 12 months after the end of the original period should the Seller not inform the Purchaser of the right to cancel and the standard cancellation form before the conclusion of the contract. This will also apply if information on terms and conditions, time limits and procedures for exercising the right to cancel is insufficient. However, if the trader gives this infor- mation during these 12 months, the cancellation pe- riod ends 14 days after the day the Purchaser received the information. When the right to cancel is exercised, the good must be returned to the Seller within a reasonable amount of time and no later than 14 days after no- tice has been given on the intention to exercise the right. The Purchaser must cover the direct costs associated with returning the good, unless otherwise agreed or the Seller has not informed the Purchaser that he/she has to cover the return costs. The Seller may not set fees for the Purchaser’s use of the right to cancel. The Purchaser may check or test the good in an appropriate manner in order to determine the nature, properties and function of the good without affecting the right to cancel. If the checking or testing goes beyond what is reasonable and ne- cessary, the Purchaser may be responsible for any reduction in the good’s original value. The Seller is obligated to pay back the purchase sum to the Purchaser without undue delay, and no later than 14 days after the Seller received notice on the Purchaser’s decision to exercise the right to cancel. The Seller has the right to retain the repay- ment until it has received the goods from the Pur- chaser, or until the Purchaser has documented that the goods have been sent back.
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8. WARRANTIES
Warranties given by the Seller or manufacturer give the Purchaser additional rights beyond those mandatory rights he/she has by mandatory law. Thus, a warranty does not imply any limitation on the Purchaser’s right to give notice or make claims in case of delay or defect.
9. PERSONAL DATA
The Seller is the party responsible for handling collected personal data. Unless the Purchaser consents otherwise, the Seller may only obtain and store whatever personal data is necessary for the Seller to complete its duties according to the con- tract. The Purchaser’s personal data shall only be given to others if this is necessary for the Seller to fulfil the contract with the Purchaser, or in cases where this is required by law.
How to contact us. You can contact us by emailing our customer service team at enquiries@lamanidesign.com. We endeavour to respond to your query with 48hrs of receiving your email.